Documenting and Reporting Nursing Home Abuse and Neglect in Upstate South Carolina

Nursing home abuse or neglect often only comes to light after an injured resident’s family member recognizes signs of mistreatment and reports it to authorities. Many who live in Upstate South Carolina nursing homes are too ill, infirm or afraid to stand up for themselves.

In South Carolina, the Omnibus Adult Protection Act directs the Adult Protective Services division of the S.C. Department of Social Services (DSS) to ensure that the state’s elderly adults are safe and are having their basic needs met.

Anyone who has actual knowledge of the abuse, neglect or exploitation of a vulnerable adult is required to report the incident to the DSS office where the individual lives in order to initiate a referral to Adult Protective Services.

In Upstate South Carolina, you can make a report to:

Spartanburg County DSS
630 Chesnee Highway
Spartanburg, SC 29303
(864) 596-3001

Greenville County DSS
301 University Ridge
Greenville, SC 29603
(864) 467-7700

For other Upstate South Carolina DSS offices, please see the South Carolina Adult Protective Services website.

You may also wish to report the suspected mistreatment to the State Long Term Care Ombudsman’s Office at (800) 868-9095 or the Ombudsman Regional Office serving Anderson, Cherokee, Greenville, Oconee, Pickens, and Spartanburg counties at (864) 242-9733.

You should document any suspected abuse or neglect of a nursing home resident by:

  • Writing down incidents or conditions – Record who was involved, including witnesses; what happened; when it happened (specific dates and times if possible); where it happened; why you think it is a problem; and how it has affected the nursing home resident.
  • Photographing conditions – You should use a digital camera or cell phone to take photos, especially if the resident has visible injuries or damaged clothes or possessions.
  • Verifying your view – Talk to others who have visited your loved one at the nursing home. Ask about their impressions of conditions at the facility and the care being received. Record their thoughts. 
  • Reporting to nursing home staff – Write down any concerns you have expressed verbally to a nursing home staff member as well as the staff member’s name, job title, when you made your report and how the staff member responded.
  • Keeping copies of all information – Make sure to hold on to copies of any information you provide to or receive from the nursing home staff.

Contact Our Upstate South Carolina Nursing Home Abuse and Neglect Attorneys 

It can be daunting to make an accusation of neglect or abuse to the staff of a nursing home where a loved one lives or to report suspected misconduct to a local DSS office.

If you would like to discuss your concerns with attorneys who truly care about the health and safety of your loved one and can help you to take the steps needed to protect him or her, contact Harrison, White, Smith & Coggins, P.C. We can discuss your case in a free and confidential consultation. We will give your case the personal attention it deserves.